Terms and Conditions

Check-in / Check-out Policies
This property has the following check-in and check-out times and policies:
Check-in: 5:00 PM
Check-out: 11:00 AM

Written Deposit Policy for Corduroy Inn & Lodge: The deposit due at the time of booking equals the average of a 1-night stay plus taxes and fees. The remaining balance will be charged 14 days prior to your arrival for peak winter reservations (with stay dates between December 15, 2023 - March 9, 2024). For value season winter or summer reservations (with stay dates March 10, 2024 - December 15, 2023), the remaining balance will be charged 3 days prior to your arrival date. For Corduroy House our 5-Bedroom home, the deposit due at the time of booking equals 50% of the total cost of the lodging stay. The remaining balance is due 30 days prior to arrival. If you book within 30 days of arrival the full amount will be required at the time of booking. Please look at your reservation's confirmation email for details of the cancellation policy because it varies in different seasons.

Reserving guests must be 21 years of age or older and present a valid photo ID at check-in. Upon check-in, we will authorize your card on file for $75 to cover incidentals.
Pet Policy: A $50 non-refundable dog deposit per room per stay will be charged upon check-in (two dog maximum per room). Pets are only permitted in four specific guest rooms in the Corduroy Inn. There are no pet-friendly rooms in the Corduroy Lodge. To accommodate guests with severe allergies, we must charge a deep cleaning fee of $500.00 to any guest bringing a dog/animal into a non Dog-Friendly unit. Additionally, you will be required to vacate the premises to seek alternate accommodations for yourself and your dog. There will be no refunds issued for the balance of the stay. When making your reservation, please select “Dog-friendly” accommodations. Pets must be on a leash and in your control at all times. Out of respect for other guests, we ask that your pet settles down by 8:30 p.m. If a pet is disturbing hotel guests due to barking, crying, or aggressive behavior, the hotel has the right to ask that the pet be taken off the property. Owners are responsible for retrieving any pet waste. The hotel does not assume any liability for your pet’s actions while at the hotel. Guests traveling with their pets will be held responsible for any room or property damage caused by their pets. You will be solely responsible for repair and replacement costs for any property damage caused by your pet. You agree to indemnify and hold harmless Corduroy Inn & Lodge from and against liabilities, losses, damages, claims, costs, and expenses relating to any property damage or personal injury caused by your pet. ADA service animals are exempt from our pet policies.

Non Smoking Property: All of our guest rooms are non-smoking. A $250.00 fee will be charged to any guest who violates the non-smoking requirement.

Prices and Taxes: All Corduroy Inn & Lodge and Corduroy House rates are subject to 6% WV State Sales Tax, 6% Pocahontas County Hotel Lodging Tax and a 2% Resort Area District Fee.

Payment & Terms at Check-in, Check-out: Advance reservations are paid in full prior to arrival. Walk-in reservations will require full pre-payment of stay at Check-in. Payment accepted forms accepted: Visa, Mastercard, American Express and Discover Credit Cards and Debit Cards. Personal Checks accepted with Valid Drivers License or Passport for identity verification. No Out of State checks are accepted. We suggest Folio Balances be reviewed prior to Check-out. Should the guest's card on file decline during authorizations for incidental charges, an alternate method of payment will be required to settle the folio balance prior to departure.

Accessibility / Special Needs: The Corduroy Lodge offers 1 ADA Compliant unit subject to availability.

Alcohol Consumption: The Corduroy Inn & Lodge requires that all alcoholic beverages purchased in Tuques Bar & Grill, Appalachia Kitchen, The Pizza Slice, or Banquet / Events be dispensed only by its employees and bartenders. The Corduroy Inn’s alcoholic beverage license requires the hotel to conduct the following: request proper identification (photo identification) of any person of questionable age, refuse alcoholic beverage service if the person is either underage, or proper identification cannot be produced; and refuse alcoholic beverage service to any person who, in the Corduroy Inn & Lodge's sole and exclusive judgment, appears intoxicated.

Parking: Corduroy Inn & Lodge provides parking to each guest unit for one vehicle at our outdoor surface lot and parking garage via a card accessed gate located to the north of the Inn property. Note: there is a Height Restriction for entry/access to the Lodge building - (8'-00").

Hotel Events/Quiet Enjoyment Clause: In order to provide a pleasant stay for all our guests, the Corduroy Inn & Lodge maintains a zero-tolerance policy for noise complaints within the facility. Therefore, to protect the quiet enjoyment of all hotel guests, any disruptions (i.e., excessive noise, loud music, over-crowding of guestrooms, rowdy behavior, etc.,) caused by anyone associated with Guest in any location within the Corduroy Inn & Lodge will cause the offending party to be evicted from the Corduroy Inn & Lodge and the Guest will be held liable to reimburse the Corduroy Inn & Lodge for any lost revenues caused by the disruptive behavior.

WE THANK YOU IN ADVANCE FOR YOUR COOPERATION WITH THE ABOVE-LISTED POLICIES. MAKING A RESERVATION CONFIRMS YOUR ACCEPTANCE OF THESE POLICIES. IF YOU HAVE ANY QUESTIONS REGARDING ANY OF THESE POLICIES PLEASE FEEL FREE TO CALL OR EMAIL THE PROPERTY DIRECTLY.